Throughout the pandemic, insurance companies worldwide have started to understand the need to standardise contracts and remove grey areas around unexpected phenomenon, like COVID-19. They’ve realised the benefits of AI and natural language processing in translating and standardising unstructured documents.
According to expert.ai, a global provider of such solutions for the insurance industry, more than 80% of the industry’s entire value chain is represented by unstructured documents, including claims, policies and contracts. In augmenting the capacity of the human workforce by having technology analyse documents and structure data in a uniform manner, insurers can speed up their processes and reduce