Robinhood increases guardrails on options trading in the wake of a customer suicide

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Robinhood is making it more difficult to get access to its options offering in the wake of a customer’s suicide last week. 

In a blog post Friday, Robinhood’s co-CEOs outlined multiple changes to the free-trading app. Robinhood will increase eligibility requirements, and “consider additional criteria” for customers for level three options authorization “to help ensure customers understand more sophisticated options trading.” 

The company will also change its user interface. Robinhood said it would roll out improvements to in-app messages and emails associated with options spreads, and add more educational content related to that type of trading.

“Over the past week,

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Unlocking Open Banking: Customer loyalty through PIS

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There’s been a lot of hype about Open Banking since the advent of the EU’s second Payment Services Directive (PSD2) in 2018. The aim is to promote the development of innovative online and mobile payments, partly by opening up Application Programming Interfaces (APIs) to third-party providers. This will improve the range  and quality of products on offer to consumers.

Unlocking Open Banking: Customer loyalty through payment initiation services

So far, though, PSD2 has not lived up to the hype: in the UK, one of the world’s Open Banking leaders, three-quarters of UK consumers surveyed in late 2018 were unaware of

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Uber customer claims company won price-fixing suit because arbitrator was scared

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NEW YORK (Reuters) – An Uber customer on Friday asked a Manhattan federal judge to overturn an arbitration win for the company in a price-fixing case, arguing that the arbitrator only ruled in Uber’s favor because he was scared.

FILE PHOTO: The Uber logo is displayed on a mobile phone in this picture illustration taken November 25, 2019. REUTERS/Hannah McKay/Illustration

Spencer Meyer initiated the high-profile 2015 antitrust lawsuit alleging that Uber Technologies Inc engaged in an illegal conspiracy with its drivers to coordinate high “surge pricing” fares during periods of heavy demand by agreeing to charge prices set by an

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FCA delays Strong Customer Authentication

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The UK’s Financial Conduct Authority (FCA) has delayed the implementation of Strong Customer Authentication (SCA). This is the second delay is has authorised. Last year, the FCA extended the deadline to March 2021. The new deadline is September 2021. It gives e-commerce firms another six months to build, test and deploy a compliant solution.

FCA delays Strong Customer Authentication – EBA under pressure to follow

The press release from the FCA reads:“In the exceptional circumstances of the Covid crisis, we are giving the industry an additional 6 months to implement strong customer authentication (SCA) for e-commerce. This will minimise

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