According to the insurer, it launched its ZurichPro point-of-sale platform to help its advisors complete sales in just once meeting. Launched in October 2020, the instant quote, application, and underwriting solution enables partners to submit applications and receive payments online. The insurer claims the platform has policy issuance times by 60%.
With regard to COVID-19-related claims, Zurich Middle East said it has paid 100% of these claims, translating to over US$110 million (SG$148 million) in customer benefits. It was also the first insurer in the region to publish regional claim statistics and key health trends.
Despite the financial disruption caused