UK shopping preference is technology over human interaction

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K3 Business Technology Group has released new research into the UK’s shopping preference. It revealed that 51% of customers are clear that they want to avoid store assistants. Instead, shoppers are looking for a more autonomous and technology-enabled shopping experience.

The report, Adapt or fail: meeting customer needs in the now draws on research conducted with over 2,000 UK shoppers to gauge their shopping preference.

Key findings:

  • When it comes to self-service preferences, 2 in 5 people (41%) would most like to see more self-service tills introduced and 16% of shoppers want the introduction of checkout-free stores like AmazonGo
  • Retailers
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Peak Re exec to retire; new hires revealed

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“On behalf of my colleagues and the management team, I would like to thank Chris for his contribution, commitment and leadership over the past years,” said Peak Re CEO Franz Josef Hahn. “Being one of the early founding members of Peak Re, Chris has been a key member in building the company with his strategic views and insights. Chris is well respected by our clients and business partners, and I am delighted that he will take on an advisory role at Peak Re after his retirement.”

Meanwhile, Iain Reynolds and Andy Souter have been named co-heads of P&C, effective April

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Companies must prepare for more political disturbance

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“Fortunately, large-scale terrorism events have declined drastically in the last five years. However, the number, scale and duration of riots and protests in the last two years is staggering, and we have seen businesses suffering significant losses,” said Bjoern Reusswig, head of global political violence and hostile environment solutions at AGCS. “Civil unrest has soared, driven by protests on issues ranging from economic hardship to police brutality, which have affected citizens around the world. And the impact of the COVID-19 pandemic is making things worse – with little sign of an end to the economic downturn in sight, the number

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CaixaBank and Bankia set to close their successful merger

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After agreeing to pay a 20% premium to take over smaller rival Bankia last year, CaixaBank is set to become Spain’s largest lender in a move that heralds long-awaited consolidation in the country’s banking sector.

CaixaBank and Bankia set to close their successful merger

In September 2020, the two groups said they had agreed terms to create a bank with more than €650 billion in assets and a combined market capitalisation of almost €17 billion, as the coronavirus pandemic exacerbates pressure on lenders to join forces in pursuit of scale.

“Getting married in difficult times makes it even more important

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