Crawford & Co. appoints country manager for Hong Kong

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Crawford & Company has appointed Doron Grossman (pictured) as country manager for Hong Kong, effective immediately.

The international claims management firm announced that Grossman will be in charge of driving the company’s regional and local strategy, focusing on expanding and enhancing existing client relationships, as well as generating new business opportunities. He is based in Hong Kong and reports to Veronica Grigg, president, Asia.

Grossman has over 40 years of experience in insurance, spanning multiple senior underwriting, distribution and claims roles, with extensive knowledge of the Asia-Pacific region. Most recently, he was head of independent distribution partners, Asia-Pacific at Chubb

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Inside the networks digital currency plans

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It’s been on the cards for some time, but 2021 is finally seeing established payment companies take the opportunities of cryptocurrency seriously, and among those taking a serious look at the opportunity is Visa.

Visa and cryptocurrency

An industry that was previously plagued by volatility and speculation is beginning to see its enterprise-friendly side blossoming, and according to the card network, the opportunities are abundant – writes Daniel Webber, Founder and CEO of FXC Intelligence. 

“The world of digital currencies and crypto has moved and evolved quite significantly since the 2009 launch of Bitcoin,” explains Nikola Plecas, head of new

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Bank identity checks push one in four consumers to a competitor

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New data from FICO reveals the levels of consumer tolerance to new account opening security checks. With 23{3c4481f38fc19dde56b7b1f4329b509c88239ba5565146922180ec5012de023f} of UK respondents admitting to going to a competitor if asked to visit a branch or post documents as part of the digital application process, it’s clear that financial services providers need to get the balance right on security checks and a smooth customer journey.

According to the data, if asked to visit branches or post documents, only just over half of customers (52{3c4481f38fc19dde56b7b1f4329b509c88239ba5565146922180ec5012de023f}) will complete the process as soon as possible, while nearly one in three (31{3c4481f38fc19dde56b7b1f4329b509c88239ba5565146922180ec5012de023f}) will give up completely

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The reason Europe’s banks want EPI to end US dominance in payments

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The last time the banks and infrastructure providers in the European payments market tried to build a payments network capable of taking on the US companies that dominate the sector, they failed miserably.

  The reason Europe’s banks want EPI to end US  dominance in payments

But when Project Monnet collapsed in 2011, nobody was talking about the commercial threat from US tech companies; and the EU’s politicians had not just lived through the Trump presidency – according to an article in the FT.

Now, with those politicians convinced that a European payments system is a question of sovereignty, some

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