Digital insurance platforms could be worth $228 billion by 2026

spike

But many still have to play catch up. According to the Association for Cooperative Operations Research and Development (ACORD), fewer than 30% of the world’s largest insurers had entirely digitised the value chain, while 13% have not integrated digital technologies into their current business models.

The few who have switched to digital have reaped its benefits. As it stands, the digital insurance platform is growing at a compound annual growth rate of 9% over the analysis period.

However, it is also likely that insurance providers will face challenges due to a lack of insight into the future operational scenario, making

Read More

Sun Life names new leader for Vietnam market

spike

Sun Life Financial has appointed Nhon Luc Ly (pictured) as CEO of its Vietnam business. He succeeds Larry Madge, who returned to Toronto for a role at the insurer’s headquarters.

Nhon has more than 26 years of experience, including roles in executive, finance, strategy and actuarial across Vietnam, Myanmar and Canada. He was most recently chief executive of AIA Myanmar and, prior to that, was CEO of AIA Vietnam for 12 years. He also worked for ACE Life in Vietnam and Canada Life in Toronto.

Nhon reports to Ingrid Johnson, Sun Life Asia president, and is a member of the

Read More

Navigating Digital Payments – Reshaping CX by simplifying complexity

spike

The year is 2030. It is a sunny summer morning and you are just finishing a relaxing breakfast together with your family.

The doorbell rings for a delivery of several essential household items on which you are running low, plus your food for the week. But you never placed this order or booked this delivery slot.

Instead, a loyal, autonomous, context-aware smart agent placed it on your behalf. Using data from IoT devices in your home combined with knowledge of your past habits, the agent identified the products you needed.

Using knowledge of your budget, spending habits and loyalty programmes

Read More

Cryptocurrency accelerates on mobile with PayPal leading rankings

spike

As cryptocurrency continues to rise in popularity, there’s been an acceleration of new and growing apps with capabilities to buy, store and sell crypto.

This has also led to larger FinTech providers adding crypto capabilities. For example, PayPal launched its super app last month with new features to buy and sell crypto – according to App Annie.

Additionally, Robinhood recently piloted a crypto wallet this month – which already has a waitlist of one million customers – as bitcoin becomes a larger part of its core business.

Why It Matters:

In Q3 2021, worldwide downloads of the top 5

Read More