Jarrard was first elected to the Crawford board in August 2018. She is a former senior partner of McKinsey & Company, where she held multiple senior leadership roles during her 25-year career. Her most recent role at McKinsey & Company was global chief human resource and talent officer, which she held from 2007 until her retirement in January 2016.
In addition to her new role at Crawford & Company, Jarrard is the CEO of BioCircuit Technologies and is a board member of Lazard and Inspire Brands. She was previously a trustee of Children’s Healthcare of Atlanta (2012-2019) and of the Georgia Tech Foundation Board (2014-2019).
Jarrard has an MBA from Harvard Business School and a bachelor of industrial engineering from the Georgia Institute of Technology.
“I am delighted that Michelle has been named our new board chair. Since she joined two years ago, her unique perspective has added depth and strength to the board as a whole,” said Crawford & Company CEO Rohit Verma. “Her expertise has been and will continue to be pivotal as we navigate the extraordinary challenges posed by the pandemic and strive to achieve our envisioned future and purpose to restore and enhance lives, businesses and communities.”
Verma added that he is proud that Crawford’s board is “one of the most diverse” in the claims management sector, and that he believes the diversity “fosters innovation, collaboration and creativity.”
“Michelle’s intelligence, energy and determination are assets to our board, and, as chair, she will serve our company and shareholders well. The fact that she is the first woman to chair Crawford’s board follows the proud legacy of Virginia Crawford, the company’s first woman director, and adds to our pride and excitement,” commented Crawford & Company current non-executive chair Charles H. Ogburn.
“I am honoured to be elected Crawford’s board chair and thank the entire board for its vote of confidence,” said Michelle Jarrard, adding that her appointment coincides with Crawford’s 80th anniversary.