Crawford & Company has today revealed that Kieran Rigby (pictured), the global president of Crawford Claims Solutions (CCS) has decided to retire, effective December 31, 2020. Rigby first joined Crawford in 2014 when the business acquired GAB Robins UK, of which he was CEO and shareholder. In his time with the business, he has served as CEO of Crawford Europe and Latin America and was promoted to international president, overseeing all non-US operations in 2017.
It was in 2018, following Crawford’s restructuring, that Rigby was appointed global president of CCS, where he oversaw field adjusting services. Crawford is currently undertaking a search for his successor and Rigby will continue to serve in his current role until such an appointment is made. The business noted that it will look both internally and externally for his replacement and an announcement will be made on this in due course.
In a Press statement, Rohit Verma, chief executive officer of Crawford, highlighted the immense contribution that Rigby had made to the success of the claims management giant worldwide and how he had ensured that its global service line navigated the rapidly changing claims environment through the early adoption of many technology solutions. He also wished Rigby every success in his retirement.
Rigby added: “I am honoured to have had the opportunity to lead Crawford Claims Solutions and I am proud of what our exceptional people have achieved for our clients over many years and during a time of unprecedented challenge. I am confident our purpose to restore and enhance lives, businesses and communities will guide Crawford for many years to come. This gives me great confidence about Crawford’s future success.”
You can hear a recent IB Talk podcast with Rigby, talking about his career, as well as the catastrophe landscape globally, here.