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Identifying whether or not an employee is engaged isn’t always easy, especially when you’re not working in the same physical space. If you pass by a colleague’s office and they have their feet propped up on the desk with their chair leaned back and their eyes closed, it might be safe to say that they’re not as engaged as you’d like them to be. But when working virtually, you don’t know what is happening on the other end of the computer screen — or do you?