(Reuters) – Amazon’s moves to reduce strain on its grocery businesses by putting new online shoppers on wait lists and switching more Whole Foods resources to filling orders, is unmasking limitations at the company that was expected to upend the supermarket industry.
Shoppers are seen at a Whole Foods store as the coronavirus outbreak continues in Los Angeles, California, U.S., April 2, 2020. Picture taken April 2, 2020. REUTERS/Lisa Baertlein
The coronavirus pandemic should be Amazon’s moment to shine. Some 90% of U.S. shoppers are under stay-at-home orders and Amazon.com Inc offers grocery delivery through its 487 U.S. Whole Foods