A United Airlines passenger jet takes off with New York City as a backdrop, at Newark Liberty International Airport, New Jersey.
Chris Helgren | Reuters
It’s time to say goodbye to the $200 ticket-change fee.
United Airlines on Sunday said that it will permanently scrap fees to change domestic flights, a big bet that more flexible policies will win over much-needed customers as the pain from the coronavirus pandemic’s impact on air travel continue to mount.
It’s a page from the playbook of rival Southwest Airlines, which doesn’t charge customers fees to change their flights.
“Following previous tough times, airlines